Refund Policy

A legal disclaimer

Last updated: 30-1-2026

1. Returns (EU consumers)

If you are a consumer within the European Union, you have the right to return your order within 14 days of receiving the product, without stating a reason.

To be eligible for a return:

• The item must be unused and undamaged

• The item must be returned in its original condition

To start a return, please contact us at:
info@tinkerline.nl

2. Return shipping

• Return shipping costs are the responsibility of the customer

• We recommend using a trackable shipping method

• Tinkerline is not responsible for lost return shipments

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• The refund will be issued within 14 days

• Refunds are processed using the original payment method

• Original shipping costs are non-refundable

4. Non-returnable items

The following items are not eligible for return or refund unless defective or incorrect:

• Custom or modified items

• Items damaged through misuse or improper handling

5. Defective or incorrect items

If you receive a defective or incorrect product, please contact us within 7 days of delivery.

Include:

• Your order number

• A clear description of the issue

• Photos if applicable

In such cases, Tinkerline will cover replacement or refund, including shipping costs where appropriate.

6. Exchanges

We do not offer direct exchanges.
If you wish to receive a different product, please return the original item and place a new order.

7. Contact

For all refund or return questions, contact us at:

info@tinkerline.nl​